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Services

DAY-TO-DAY SUPPORT
-Guest Wi-Fi and network related issues.
-Securing laptops & tablets.
-Software installation and troubleshooting.
-Access to various softwares for COE Faculty, Staff and Students.
-Secure Wipe & Equipment Disposals
-Backup and data recovery.
-Malware and virus removal.
-Hardware repair, battery replacements and other upgrades.
-College of Education conference rooms technical support.
-High quality poster printing for COE Faculty, Staff (24" and 44" wide). COE students, please contact your instructor for approval.

 

EQUIPMENT RENTAL
-PC
-Mobile Computer Labs
-Laptops & Mobile Devices
-Projectors - Regular or Palm-sized
-Video Recorders
-Audio Recorders
-Microphones & Cameras

 

LECTURE RECORDING
ETL is setup to use the Blackboard Class Recording system. The lab can record the output of the instructor’s computer, document camera, a connected laptop, a wireless microphone, and more. All of this footage and the corresponding audio can be uploaded to Blackboard so that students can re-watch lectures.
For more details about implementation, ask ETL staff on how to set up Blackboard to record your class.

 

IN LAB RESOURCES
Windows, Mac and Lunix
Scanner Stations
Printers
3D Printer - Requires Authorization
Poster Printing - Requires Authorization

 

CREATIVE TECHNOLOGY
LEGO & Ozobot Robotics: Learn how to build robots and CODE programming.
Little Bits: Platform of easy-to-use electronic building blocks.
Makey Makey: Electronic invention tool based on electric conductivity in computer programs.

 

INSTRUCTIONAL EQUIPMENT
-Smartboard
-Telepresence Robots
-Magnets
-Electrical & Gravitational Devices
-CODE & Finch: Small Robot to teach & learn computer programming languages

 

LOST & FOUND
Items such as keys, ID-card, etc. are stored in the ETL server room. Please ask staff for help if you are trying to locate such an item. Other items such as clothing, ear buds, etc. are stored in a red bin in the lab and can be retrieved by the owner.

 

Besides our on-campus services, we are committed to educating children through community-based computer projects that promote scientific and critical thinking. Children engage in activities and lessons through the use of robotics, science simulations, and digital technology during annual ETL STEM Summer Camp.